Ulystar Privacy Policy

Effective Date: 26 Oct 2025

Last Updated: 26 Oct 2025

1. Introduction

Welcome to Ulystar , operated by Ulystar OPC Private Limited (“we”, “our”, “us”).

We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our Ulystar mobile application, our website https://ulystar.in , or any related services (collectively, “Services”).

By downloading, accessing, or using our app, you agree to this Privacy Policy. If you do not agree, please do not use the app.

2. Information We Collect

We collect information to provide better services and improve the user experience.

Depending on how you interact with Ulystar, we may collect the following:

(a) Information You Provide

 Account Details: Name, phone number, email address, password, and other information provided during registration.

 Profile Data: Profile photo, address, gender, date of birth (if you choose to provide them).

Transaction Information:  Payment history, booking details, transaction IDs, and billing information (handled securely via payment gateways).

 Communications: Emails, messages, or support queries sent to our customer care team.

(b) Automatically Collected Information

When you use our app or website:

Device Data: Device model, OS version, device identifiers (IMEI, Android ID), network information, and mobile carrier.

Log Data: IP address, access time, session duration, crash logs, and app usage analytics.

Location Data: If location-based services are enabled, we collect GPS coordinates or approximate location for relevant features (e.g., cab booking, nearby services).

  You can disable location access in your device settings at any time.

(c) Information from Third Parties

We may receive information from:

* Social media platforms (e.g., if you sign in via Google or Facebook).

* Partner companies providing analytics, advertising, or payment services.

* Publicly available sources for fraud prevention or verification.

3. How We Use the Collected Information

We use your data for the following purposes:

* To register and manage your Ulystar account.

* To process bookings, payments, and provide services you request.

* To personalize your experience and show relevant content or offers.

* To send important notifications, confirmations, and promotional messages.

* To analyze usage trends, improve functionality, and fix technical issues.

* To ensure compliance with legal obligations and prevent fraud or misuse.

We never sell your personal data to third parties.

4. How We Share Your Information

We may share your information only in the following cases:

With Service Providers: For app hosting, analytics, payment processing, SMS/email delivery, or customer support.

With Business Partners: When you interact with a third-party service integrated into Ulystar (for example, a payment gateway or travel provider).

For Legal Compliance: When required by law, court orders, or to protect our legal rights, property, and users.

With Your Consent: If you explicitly agree to share information for any specific purpose.

All partners are contractually obligated to handle your data securely and in compliance with applicable data protection laws.

5. Data Storage and Security

We use industry-standard security technologies such as SSL encryption, firewalls, and secure cloud storage to protect your data from unauthorized access, loss, or misuse.

Your personal data is stored on secure servers located in India (or other regions with adequate protection standards).

We retain data only as long as necessary for the purposes outlined or as required by law.

After the retention period, your data is deleted or anonymized.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of your personal data we hold.

Correction: Ask us to correct inaccurate or incomplete data.

Deletion: Request deletion of your account or personal data.

Withdraw Consent: Opt-out from receiving promotional communications or revoke location access.

Data Portability: Request transfer of your data to another service provider (if applicable).

To exercise these rights, email us at privacy@ulystar.in or support@ulystar.in

7. Cookies and Tracking Technologies

We may use cookies, analytics tools, and tracking pixels to:

* Understand user behavior and improve app performance.

* Measure advertising effectiveness.

* Remember user preferences for a smoother experience.

You can modify your browser or app settings to manage cookie preferences.

8. Children’s Privacy

Ulystar is not directed at children under 13 years of age, and we do not knowingly collect personal data from them.

If you believe your child has provided information, please contact us immediately to delete it.

9. Third-Party Links and Services

Our app or website may contain links to third-party websites or integrations.

We are not responsible for their privacy practices.

We encourage you to review their policies before providing personal data.

10. International Data Transfers

If your data is transferred outside India, we ensure it is protected under equivalent security and privacy safeguards as required by applicable data protection laws.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.

The latest version will always be available at https://ulystar.in/static/privacypolicy , with an updated “Effective Date.”

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or data practices, please contact us:

Ulystar OPC Private Limited

📧 Email: privacy@ulystar.in

support@ulystar.in

🌐 Website: https://ulystar.in

📍 Address: Dream Sapphire / 703 / Plot 171 / Sector 23 / Ulwe /Navi Mumbai / Maharashtra - 410206 / India