Dialpad Joins Verint to Enhance Workforce Management Integration

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2025-10-24 11:25:21 -

Dialpad has entered into a strategic partnership with Verint, enabling organisations to leverage a seamless workforce management integration that unifies communications, scheduling and agent data in real time. The collaboration enhances how contact centres plan, monitor and optimise their staff performance across voice and digital channels. Through this integration, Dialpad users will benefit...

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