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2025-10-11 05:03:26 -

The Role of ITIL in Delivering Customer Value

In today’s digital-first business landscape, customer value has become the core focus of every IT strategy. Organizations are no longer judged solely by the efficiency of their IT operations but by how effectively technology enables seamless, value-driven customer experiences. This is where ITIL (Information Technology Infrastructure Library) plays a transformative role. By aligning IT...

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