If you've recently changed internet providers or upgraded your router, your LaView Camera may be offline and no longer available through the app. Don't worry, this is a relatively frequent problem. LaView cameras must be reconnected if the WiFi SSID or password changes. Here's short and easy advice on how to connect Laview camera to new WiFi network without trouble.

Why Does the LaView Camera Go Offline Following a WiFi Change?

• The camera is still attempting to connect using the previous WiFi name or password.

• Changed router settings (bandwidth, password, SSID, or frequency).

• The camera may need to be reset before partnering again.

How To Connect LaView Camera To New WiFi: Step-by-Step

Open the LaView app

• Make sure you're logged in to your existing account.

• Delete the offline camera (optional, but advised).

• If you notice LaView Camera offline, go to More Settings → Remove Device.

• Reset the camera to pairing mode.

• Hold down the reset button on the camera for 10-15 seconds until you hear a voice instruction or see blinking lights.

Reconnect to WiFi

• Select "Add Device" on the LaView app.

• Scan the QR code using the camera.

• Select your new WiFi network and input its password.

• Wait for pairing confirmation.

Check the WiFi Band

• LaView cameras typically support 2.4 GHz, not 5 GHz.

• If you're not sure, double-check that the router broadcasts both.

• Place the camera close to the router during setup.

• This enhances the first pairing success.

What Happens If You Use an NVR?

If your NVR system's cameras no longer connect following a WiFi or router change, you may need to factory reset Laview NVR to rediscover the cameras on the network.

• Reboot the NVR first.

• If the cameras still do not connect, conduct a factory reset from the NVR's settings.

• Re-add cameras manually if necessary.

Connecting a LaView camera to a new WiFi network is straightforward if you understand the basics. Whether your Laview Camera Offline issue arises as a result of a router update or you need to factory reset Laview NVR, the steps outlined above will help you swiftly recover your surveillance system.

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